After buying a Samsung UHD 4k TV, I learned my cable company doesn’t support 4K programming, but the Amazon Fire TV does transmit in 4K. However, when I connected the optical cable from the TV to the sound bar, the TV would play through it, but the Amazon Fire TV box would not. It was quite an issue getting my sound bar to play with my new Fire TV box. After trying to get a help center to resolve the issue, I tried many things and put this instruction sheet together so I could repeat the process.
Not being technical and not getting much help, I thought it might help at least one other person. If it does…great. If there is a better solution I would like to know about it and I’m sure from my research many people are having similar problems.
“Robin Hoods Barn solution”
Note: To listen to regular TV, but with Sound Bar sound – Select OPT (Optical) on Sound Bar controller.
Amazon FIRE TV MOVIES WITH SOUND BAR OPERATION
Turn on Sound Bar with Sound Bar Controller (POWER), and hit BT (Blue Tooth) – blue light blinks
Turn on TV
Get to Cox programming – (Use Cox Controller and hit “Input” button to get to HDMI 1 “Unknown”)
Use Samsung TV controller:
Press Home Button (looks like a house)
Press left direction button 3 or 4 times to get to “Source”
Press up direction button to get to “Connection Guide”
Go down to “Audio Device”
Press right direction button over to column and get to “Bluetooth” and select, then wait
Sound Bar Device shows – Hit center button to “Select” Then hit “Connect”, then “OK”
Go to “Close” and select (Blue light on Sound Bar is now solid)
Hit reverse arrow button 3 times to get out of those screens.
Use Cox Controller – hit “Input” button to select “Amazon Fire TV” (HDMI 2)
Use Amazon TV Fire box controller – hit reverse arrow button to wake up Fire TV Box
Use Amazon TV Fire controller to select what to watch and then play movie
Note: Sound Bar Sound will now be controlled by Cox Controller’s Volume button
(Hit or hold down UP or Down arrows to increase or decrease volume)